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Customer Service is available from 9:00 a.m. to 8:00 p.m. EST, Monday through Friday, 9:00 a.m. to 5:00 p.m. EST on Saturday.

The Rugs Direct corporate office is located at:

Rugs Direct
116 Featherbed Lane
Winchester, VA 22601

For assistance, questions or concerns regarding Rugs Direct please contact Customer Service via email, toll-free phone or live chat:

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